Privacy policy.

Effective date: 10 August 2026

Zenly ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, book classes, join memberships, register for workshops or teacher training, or otherwise interact with Zenly.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are

Zenly
St Peters, New South Wales, Australia
Email: hello@zenly.com.au
Website: https://www.zenly.com.au

What information we collect

We may collect personal information including:

  • your name

  • email address

  • phone number

  • date of birth (where relevant to bookings or memberships)

  • emergency contact information

  • payment and billing information (processed securely through third-party payment providers)

  • booking history and membership details

  • workshop, event, and teacher training registrations

  • information you provide in forms, enquiries, applications, or emails

  • website usage information such as IP address, browser type, device information, and pages visited.

We only collect information that is reasonably necessary for providing our services and operating our business.

How we collect information

We collect information when you:

  • submit a contact form

  • book a class, workshop, or event

  • purchase a membership or package

  • apply for teacher training

  • subscribe to our newsletter

  • communicate with us by email, phone, social media, or in person

  • browse our website (including through cookies and analytics tools).

How we use your information

We use your information to:

  • provide and manage bookings, memberships, and services

  • process payments

  • communicate with you about classes, events, workshops, and teacher training

  • respond to enquiries and support requests

  • send newsletters or promotional updates (where you have opted in)

  • improve our website, services, and customer experience

  • meet legal, accounting, and regulatory obligations.

We do not sell your personal information to third parties.

Payment information

Payments made through our website may be processed by secure third-party payment providers. Zenly does not store full credit card details on our own servers.

Cookies and analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. We may use analytics services (such as Google Analytics) to collect information about website traffic and usage patterns.

You can adjust your browser settings to refuse cookies, although some parts of the website may not function correctly.

Disclosure of your information

We may disclose your information to:

  • payment processors

  • booking and membership management platforms

  • email and newsletter service providers

  • website hosting and IT service providers

  • professional advisers such as accountants, lawyers, or insurers

  • government or regulatory authorities where required by law.

These third parties are only provided with the information necessary to perform their services and are expected to protect your information appropriately.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While no online system is completely secure, we use reputable service providers and reasonable administrative and technical safeguards.

Access and correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, contact us at hello@zenly.com.au.

Marketing communications

If you have subscribed to our newsletter or marketing updates, you can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.

Children

Some Zenly services may involve children or young people (for example, youth programs or workshops). Where appropriate, we collect information from a parent or legal guardian and use it only for the purpose of providing those services.

Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, and the effective date will be updated accordingly.

Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact:

Zenly
St Peters, NSW, Australia
Email: hello@zenly.com.au